SENDIASS and the deep impact of home-school conflict

In the second half of this in-depth conversation, CEO Ed Archer continues her discussion with Beth Silcox, a counsellor, SEND specialist, and parent of neurodivergent children. Building on the practical foundations from Part 1, this episode focuses on how parents can apply their knowledge when seeking the right support for their child.

Beth and Ed explore the next steps once families recognise that something isn’t working in school. Beth offers clear, reassuring advice about how to approach your child’s SENCo or school team, what information to gather before reaching out to SENDIASS, and how to prepare for those early conversations that can shape the entire support journey.

Listeners will learn:

• What to do before contacting your local SENDIASS service.
• How to understand what’s already in place at school and identify gaps.
• Ways to communicate with professionals using collaborative, non-confrontational language.
• Why asking questions like “Can you show me where it says that?” builds understanding rather than conflict.
• How clarity around legislation and intent empowers parents to advocate effectively.

Throughout the discussion, Beth emphasises empathy, preparation, and mutual respect as essential ingredients for progress. Her advice helps turn intimidating systems and policies into constructive, human conversations that lead to real change for children and families.

This thoughtful conclusion to the episode leaves listeners with the confidence to engage positively with schools, professionals, and local services — and the reassurance that they don’t have to navigate the SEND world alone.